If you cannot resolve your issue with the information above, please reach out.

For learner and technical support (individuals and participants):

• Email: support@coachingpen.com

For corporate and programme enquiries (HR, L&D, group enrolments, blended solutions, coaching programmes):

• Email: academy@coachingpen.com

To help us respond faster, please include:

• Your full name
• The email address used for your account
• The course name (if relevant)
• Your company name (for corporate enquiries)
• A short description of the issue or request
• Any screenshots or error messages (if possible)

We are a small team and aim to respond as quickly as we can, usually within 2–3 working days.

You can also use the form on our Contact page if you prefer a web form instead of email.